Returns & Exchanges
At KUDUmagnets, we want you to love your home transformation, which is why we offer a 30-day return policy for unused items in their original packaging. Please ensure your magnets are handled with care to remain eligible for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Authorization and the correct shipping address.
- 2.Prepare the Package
Carefully roll or flatten your magnets as they were originally received and place them back in their protective tubing or box to prevent creasing during transit.
- 3.Ship the Item
Affix the provided return label or use a tracked shipping service to send the package back to our warehouse for inspection.
- 4.Receive Your Refund
Once our team confirms the items are in resalable condition, we will process your refund to the original payment method within 5-7 business days.